Terms & Conditions
- The person who rents the equipment is forward named as “You”.
- FaroSurfRentals is a brand belonging to NomadCanguru, lda, that rents campervans, tents, camping, sport and leisure equipment, with Tax Identification Number PT514806451, forward also named as “We” or “Us”.
- You must provide correct contacts (email and phone)
- We can contact the renter (phone/email) for confirmation of the booking. In case you do not confirm the booking, we do not guarantee the availability of equipment.
- You must pick-up and drop-off the equipment during the working time: From Monday to Friday, from 9h00 to 17h00.
- The pick-up and drop-off outside of the normal time or weekends may be possible upon request. Please write us.
- For reservations with pick-up on the same day or less than 24h in advance, please contact us via WhatsApp for confirmation of availability.
- You must pay the full booking amount during the pick-up.
- The security deposit ranges.
- There is a security deposit between 10-200€, depending on the rented equipment.
- You can do the deposit via credit card or in cash.
- We refund the security deposit during the check-out in case there are no damages or losses.
- In case you want to return equipment earlier than the check-out date, we will not refund the missing days.
- You must give notice of any defects not spotted by us during the check-in. If you did not notify us during the check-in or shortly after, it is considered that you received the equipment in perfect working order.
- You shall return the equipment in a clean and similar condition as you have received it. Normal tear and wear will be accepted.